What actions can RECO take regarding complaints submitted about registrants?

The correct response highlights RECO's broad responsibility to address inquiries and take suitable actions based on the nature of the complaint received. RECO’s mandate includes ensuring that registrants comply with the regulations set forth in the Real Estate and Business Brokers Act. When a complaint is submitted, RECO evaluates it to determine whether it warrants further investigation or appropriate action, which may include providing guidance to the complainant or implementing disciplinary measures if necessary.

This approach guarantees that every inquiry is taken seriously, as it reflects RECO’s commitment to maintaining the integrity of the real estate profession and protecting public trust. Additionally, the mechanism of addressing complaints is not limited to instances of financial loss, nor does it allow for the outright dismissal of complaints without due consideration. This process underscores RECO's function as a regulatory body rather than merely a provider of legal advice, which emphasizes their role in oversight and enforcement within the real estate industry.